Case Study: Chaska Community Center boosts revenue and cuts administration with ACTIVE Network

Configurable Solution for a Unique Community

The Chaska Community Center, a facility in Minnesota, needed a cloud-based solution to modernize its operations and better serve its 25,000 customers. Their challenge was to implement an online system for registrations and rentals that was highly configurable and did not require dedicated IT staff or server space.

ACTIVE Network implemented its ACTIVE Net software, utilizing six configurable modules. The solution enabled online registration and payment, auto-billing, and flexible scheduling. The results for the community center included a 100% increase in park rental revenue, a 100% decrease in associated administration, and online registration for childcare rising to 50-60%. The system also freed up 20 staff hours per week and ensured 100% of registration revenue was collected on time.

Chaska Community Center

Susan Marek

Fitness Coordinator and Software Engineer