ACTIVE Network
134 Case Studies
A ACTIVE Network Case Study
The British Columbia Summer Swimming Association (BCSSA), a multi-aquatic association serving over 5,000 swimmers, faced significant challenges with its complex registration and roster management. Their unique structure, featuring year-and-aquatic association serving over 5,000 swimmers, faced significant challenges with its complex registration and roster management. Their unique structure, featuring year-and-a-half divisions, was not supported by many software providers who refused to adapt to their needs. This created a cumbersome administrative process for their volunteers.
ACTIVE Network implemented its ACTIVE Swim Manager solution, with their team making significant customizations to adapt the system to the BCSSA's specific requirements. The results were substantial time savings, reducing the monthly roster reconciliation process for regional registrars from 30-40 hours to just an hour and a half. This has saved the association thousands of hours annually, allowing for easier program growth without administrative burden.