Case Study: YMCA of Metropolitan Los Angeles improves member experience with ACTIVE Net from ACTIVE Network

YMCA of Metropolitan Los Angeles streamlines 135,000+ memberships with ACTIVE Camps

The YMCA of Metropolitan Los Angeles was facing challenges with a proprietary recreation management system that was difficult to maintain and update. This system was costly and created a poor experience for both their 135,000+ members and staff. They sought a new solution to improve usability and scale with their needs, leading them to partner with ACTIVE Camps and implement its ACTIVE Net software.

ACTIVE Camps provided a cloud-based solution that enhanced the member experience and saved staff time. The implementation of ACTIVE Net gave members online and mobile access to activities, provided staff with a 360-degree view of members, and increased participation through integrated communication tools. This partnership eliminated the burdens and costs associated with maintaining their previous custom application.

YMCA of Metropolitan Los Angeles