Case Study: Seattle Parks & Recreation boosts online registrations with ACTIVENet from ACTIVE Network

Seattle Parks & Recreation boosts online registrations to 70-80% with ACTIVE Camps

Seattle Parks & Recreation needed a technology partner to help streamline administrative tasks and provide detailed reporting to better serve its community. The department was using ACTIVE Class but had to switch when it was being discontinued, presenting a challenge to find a new system that could simplify online registration and help identify underserved residents. They chose to implement ACTIVENet from ACTIVE Network.

With ACTIVENet, the department simplified its registration process with integrated scholarships, mobile-friendly sign-ups, and user-generated accounts. This solution from ACTIVE Network led to a dramatic increase in online registrations, from a previous average of 40% to between 70-80%. The result was significantly shorter in-person lines and positive community feedback, allowing the department to better achieve its goal of serving all residents.

Seattle Parks & Recreation