Case Study: Woodland Hills School District strengthens security and automates third-party patching with Action1

Woodland Hills School District cuts remote troubleshooting from 40 minutes to 2 with Action1

The Woodland Hills School District, an educational institution serving 3,500 students, faced significant security challenges. Their small IT team struggled to patch third-party applications and remote Windows devices using their on-premises SCCM tool, a vulnerability highlighted by a previous ransomware attack. They needed a more comprehensive solution to mitigate security risks, improve IT productivity, and streamline remote support, leading them to seek a replacement for SCCM.

The district implemented the Action1 cloud-native platform to automate its patch management. With Action1, they successfully automated the deployment of both OS and third-party application updates, greatly enhancing their security posture. The solution also provided instant visibility into vulnerabilities and streamlined remote support with a built-in remote desktop feature, which reduced the time to remotely troubleshoot an issue from 40 minutes to just 2 minutes.

Woodland Hills School District