Case Study: Tamborine Mountain College achieves automated software deployment and streamlined patching with Action1 RMM

Tamborine Mountain College Automates Software Deployment and Patching across Its Endpoints with Action1 RMM

Tamborine Mountain College, an independent K–12 school in Tamborine Mountain, Australia managing about 200 endpoints, struggled to keep devices up to date and support remote staff as its device count grew and COVID-19 forced more people off campus. IT Support Manager Barry Carmichael sought a simple, affordable remote management tool and selected Action1 RMM to address deployment, patching and remote support challenges.

Action1 implemented Action1 RMM to automate software deployment and removal, centralize patch management for both on‑ and off‑site devices, provide Remote Desktop support, and deliver IT asset inventory and reporting. The college can now manage all 200 endpoints from a browser, roll out apps like Blender seamlessly, reduce time spent on manual updates, strengthen security with reliable patching, and provide faster, higher‑quality remote support in a cost‑effective way.

Tamborine Mountain College

Barry Carmichael

IT Support Manager