Case Study: Maine Department of Corrections improves patching efficiency and device security with Action1

State of Maine Automates Patching at Maine Correctional Center with Action1 and Saves Costs

The Maine Department of Corrections, operating Maine Correctional Center in Augusta, Maine, needed a better way to manage and update student laptops used for educational programs. Its IT team was struggling with manual patching and software deployment, which caused delays of up to 90 days for security updates and disrupted residents’ classes when devices had to be handed over for maintenance. To address this, the department looked for a remote patch management and software deployment solution from Action1.

Action1 implemented an automated patching and application deployment platform that gave the IT team visibility into endpoint patch status and allowed bulk updates and remote software pushes in just a few clicks. With Action1, Maine Correctional Center reduced endpoint management and patching work by 600 hours annually, improved device security and compliance, and increased student satisfaction by eliminating the need to physically collect laptops for IT support.

Maine Department of Corrections

Mark Cardilli

Resident Network Assistant Administrator