Case Study: Lincoln City Libraries achieves 40 hours of quarterly patching savings with Action1

Lincoln City Libraries saves 40 hours quarterly on patching with Action1

Lincoln City Libraries, the public library system for the city of Lincoln, faced a significant challenge in maintaining security and a consistent user experience across its eight branches. Their IT team struggled with the manual patching of third-party applications on public computers, a process that was time-consuming and left systems vulnerable. To address this, they turned to the vendor Action1 and its patch management service to automate this critical task.

By implementing Action1, the library gained access to an extensive built-in Software Repository that automated both OS and third-party patching. The solution provided real-time visibility and policy-based automation, which streamlined their update process. As a result, Lincoln City Libraries enhanced its security posture and achieved a consistent software environment for patrons. The implementation had a measurable impact, saving the IT team 40 hours per quarter by reducing their patching time from 48 hours to just 8.

Lincoln City Libraries