Case Study: Lincoln City Libraries saves 40 hours on third-party patching and enhances security with Action1

Lincoln City Libraries Saves 40 Hours on Third-Party Patching and Enhances Security with Action1

Lincoln City Libraries, the public library system serving eight branches in Lincoln, NE, faced wasted staff time and security risk from manually updating third‑party applications on public computers. Systems Specialist Andrew Inbody evaluated several tools and chose Action1’s cloud‑native patch management platform—notably its built‑in Software Repository—to automate third‑party and OS updates and ensure a consistent, secure patron experience across locations.

Action1 was deployed to create a policy‑based patching program with real‑time visibility, reporting, and support for custom packages, allowing the IT team to proactively detect and remediate missing updates. Using Action1, the library cut quarterly third‑party patching time from 48 hours to 8 hours (a 40‑hour savings), achieved a threefold reduction in effort, and improved endpoint security and consistency for patrons across all branches.

Lincoln City Libraries

Andrew Inbody

Systems Specialist