Case Study: HWMG saves 8 hours a week on patching and improves HIPAA compliance with Action1

HWMG Complies with HIPAA and Saves 8 Hours per Week on Patching with Action1

HWMG, one of Hawaii’s largest health insurance management service companies, needed a better way to manage security updates for a growing remote workforce. With about 30% of employees working permanently from home and a small IT team, manual patching and limited visibility into endpoints made it difficult to stay on top of vulnerabilities and support HIPAA compliance. Action1 was selected to help address these remote endpoint management and patching challenges.

With Action1, HWMG implemented a centralized patch management program for operating systems and third-party apps, along with reporting, remote desktop access, and scripting capabilities. The result was improved security and ongoing HIPAA compliance, plus 8 hours saved each week on patching. Action1 also gave HWMG better visibility to prioritize machines and streamline support for remote users.

HWMG

William Chen

Director of Information Systems