Case Study: Global Hospitality Company improves patch management and security with Action1

Global Hospitality Company Streamlines Patch Management and Improves Security with Action1

Global Hospitality Company, a multinational hospitality company headquartered in Europe, needed a better way to keep software on thousands of hotel endpoints up to date. Their central IT team used vulnerability assessments to track unpatched issues, but with only WSUS available, manually deploying patches was time-consuming, error-prone, and especially difficult for remote devices. They turned to Action1 for cloud-based patch management.

With Action1, Global Hospitality Company built an automated patch management program that keeps OS and third-party apps like Adobe Reader, Chrome, and Java updated across in-office and remote endpoints. The result was improved security, healthier monthly risk reports, and a reduction of one day of work per week on patch management. Action1 also gave the IT team added capabilities for software deployment, remote support, scripting, and asset inventory in a single easy-to-use platform.