Case Study: eni improves security and streamlines IT support with Action1

Eni saves 5 help desk hours per technician per month with Action1

eni, an employee benefit solutions company, faced challenges with inefficient patch management and unreliable remote support using their previous endpoint management tool. These issues created security risks and compliance concerns, particularly for SOC2 audits. The vendor Action1 provided its endpoint management and remote support solution to address these problems.

Action1's solution provided eni with complete control over patch management and a highly reliable remote support tool. This resulted in improved security, ongoing compliance, and streamlined IT support, saving a minimum of five help desk hours per technician each month.

Eni