Action1
38 Case Studies
A Action1 Case Study
Centrics Networks, a Singapore-based cybersecurity and IT infrastructure company, needed a faster way to keep customer endpoints patched and secure. Their manual update process was time-consuming, often failed, and took engineers up to 8 hours a day to troubleshoot issues, creating security and compliance risks as they prepared for ISO 27001. They turned to Action1 for automated patch deployment and related endpoint management capabilities.
With Action1, Centrics Networks automated patch management for OS and third-party updates, along with reporting and integrated remote desktop support. Action1 reduced patching time from 8 hours to 15 minutes, or even 5 minutes according to the customer quote, improved IT productivity, and helped the company get ready for ISO 27001 compliance. The solution also saved an estimated up to $50,000 by replacing separate tools.
James Ng
Director of Services & Deliverables