Case Study: CDD IT achieves 26% ROI increase and 60% faster patching with Action1

CDD IT Achieves 26% ROI Increase and Grows Its Business with Action1

CDD IT, a São Paulo–based managed service provider supporting thousands of customers across Brazil, faced unreliable, manual patch management that lacked real-time visibility and made compliance and timely security updates difficult for regulated clients. To modernize patching, ensure compliance, and expand its cybersecurity services, CDD IT selected the Action1 platform as its patch management solution and reseller partner.

Using Action1, CDD IT automated OS and third‑party patching, applied customizable policies, and gained real‑time discovery and reporting. Action1 enabled CDD IT to cut update deployment time by 60%, save about 24 hours per month in IT productivity, increase ROI in IT management tools by 25%, deploy patches three times faster, improve service quality and customer satisfaction, and unlock new business growth through a reseller partnership.

CDD IT

Rodrigo Cândido

Head of Innovation and Technology