Case Study: Area Agency on Aging of Broward County achieves huge time savings with Action1

A Action1 Case Study

Area Agency on Aging of Broward County saves huge time with Action1

The Area Agency on Aging of Broward County (AAABC), a non-profit organization, faced the challenge of managing and securing its endpoints after half of its workforce went remote during the COVID-19 pandemic. Their IT manager, Chris Delez, needed an affordable solution to automate patch management and provide remote IT support to prevent security vulnerabilities and maintain productivity without high support costs.

By implementing the Action1 solution, the agency streamlined its patch management by scheduling updates during off-hours and gained the ability to provide instant remote support. Action1 delivered huge time savings for the IT department, as fixing remote user issues now takes just minutes instead of hours, eliminating the need for employees to drive to the office for support.


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