Action1
38 Case Studies
A Action1 Case Study
Seyer Industries, an aerospace and maritime equipment manufacturer with about 250 endpoints and a two-person IT team, faced a major challenge when many employees went remote during the COVID-19 pandemic: manually updating Windows and third‑party software consumed roughly 30% of IT time and increased the risk of missed patches, security incidents and compliance gaps. The company evaluated solutions and selected Action1 RMM as a cloud-based, easy-to-use platform to automate endpoint updates and improve remote support.
Action1 implemented an all‑in‑one cloud RMM that automates Windows and third‑party patching (e.g., Chrome), prioritizes updates by security risk, allows quick rollback and software removal, and includes a built‑in remote desktop. The result for Seyer Industries was faster, more secure patch management, freed IT capacity, remote access time cut from 20 minutes to 1 minute, and avoidance of a $10,000/year remote support purchase — delivering clear cost savings and improved operational efficiency.
Jeremy Campbell
IT Manager