Case Study: Southeastern Railway achieves improved sustainable procurement performance with Action Sustainability’s ISO 20400 evaluation

Southeastern Railway Optimises Sustainable Procurement Performance with ISO 20400 Evaluation

Southeastern Railway sought to identify the existing good practices and gaps within its sustainable procurement performance. The company engaged Action Sustainability to conduct an in-depth ISO 20400 evaluation to provide an objective review and create a prioritised action plan for improvement.

Action Sustainability performed the evaluation through a desktop review of key documents and a series of one-to-one interviews with staff across various functions. The resulting report gave Southeastern Railway confidence in its existing strengths and provided a clear action plan to align its processes with the ISO 20400 standard. The recommendations focused on strengthening supplier performance management and embedding a new Sustainable Procurement Policy, ultimately helping to better align procurement with organizational sustainability goals.

Southeastern Railway

Sebastian Golby-Meek

Head of Procurement