Case Study: GWR achieves ISO 20400 sustainable procurement alignment with Action Sustainability

GWR Advances Sustainable Supply Chain Processes through ISO 20400 Alignment

Great Western Railway (GWR) needed to identify the gaps in their procurement processes to align with the ISO 20400 standard and enable a more sustainable supply chain. They enlisted Action Sustainability to conduct a gap analysis to make their policies and procedures more robust.

Action Sustainability performed the ISO 20400 alignment by first reviewing GWR's documentation and then conducting an interactive workshop with key stakeholders. The resulting report provided GWR with a clear action plan, confirming their existing work was strong and recommending specific improvements. This engagement from Action Sustainability is set to upskill staff, better align procurement with organizational goals, and improve cost savings and supplier relationships.

GWR

Laura Daniel

Head of Procurement