Case Study: Go-Ahead achieves ISO 20400-aligned procurement with Action Sustainability

Go-Ahead Group Enhances Procurement Processes with ISO 20400 Alignment through Sustainable Charter

Go-Ahead Group, a UK transport operator, needed to align its procurement with ISO 20400 to meet client demands and advance its sustainability vision. A significant portion of its revenue and sustainability impact resides within its supply chain, necessitating a systematic approach. The company engaged Action Sustainability to address this challenge.

Action Sustainability developed a Sustainable Procurement Charter for Go-Ahead by conducting a gap analysis, reviewing best practices, and facilitating workshops with internal stakeholders and key suppliers. The solution established a clear framework for supplier expectations and priority areas. As a result, Go-Ahead can now send a clear message to its supply chain and is positioned to win more business, reduce costs, and improve customer service through a long-term sustainable procurement programme.

Go-Ahead

Glyn Watts

Head of Rail Procurement