Case Study: Avanti West Coast boosts sustainable procurement performance with Action Sustainability's ISO 20400 evaluation

Avanti West Coast Boosts Sustainable Procurement Performance through ISO 20400 Evaluation

Avanti West Coast, a train operating company, sought to identify gaps in its sustainable procurement performance following the development of its 'Our Responsible Plan' strategy. The company enlisted Action Sustainability to conduct an in-depth, objective evaluation using the ISO 20400 standard to review its processes and prioritize necessary actions.

Action Sustainability performed a two-phase evaluation, which included a desktop review of key documents and a series of internal stakeholder interviews. This process provided Avanti West Coast with a detailed report containing findings and an actionable plan with recommendations. The outcome gave the company confidence in its existing strategy, highlighted areas of good practice, and delivered a prioritized roadmap to fully embed sustainability into its procurement processes and supply chain influence.

Avanti West Coast

Ruchiie Sehdev

Procurement Manager