Case Study: Largest Homegrown Mexican Banking Group achieves scalable, automated credit decisioning (20M daily transactions) with ACTICO Platform

One of the largest homegrown Mexican banking group uses ACTICO Platform for decision automation across credit lifecycle

Largest Homegrown Mexican Banking Group, a major retail bank operating in Mexico, Panama, Guatemala, Honduras, Peru and El Salvador with 37,000+ employees and over 20M customers, needed to automate and scale credit decisioning across the full credit lifecycle to handle high transaction volumes and speed up change management. They engaged ACTICO and deployed the ACTICO Platform to enable decision automation and machine-learning–driven credit decisions.

ACTICO implemented the ACTICO Platform across the bank’s credit and collections processes, with the bank building over 100 business rules and leveraging machine learning for intelligent decisioning. The platform now processes 20M daily transactions, providing a robust, scalable and extendable core that improved throughput and operational agility and is being expanded to other use cases such as a smart campaign manager.