Case Study: Hamburg Commercial Bank achieves centralized, streamlined compliance with ACTICO

New compliance IT system at Hamburg Commercial Bank Central component of digital transformation

Hamburg Commercial Bank faced a fragmented, resource‑intensive compliance IT landscape after its privatization: multiple stand‑alone systems for sanctions screening, customer monitoring, transaction monitoring and other controls created heavy manual consolidation work and hindered future machine‑learning use. To address this, Hamburg Commercial Bank selected ACTICO and its modular compliance platform (ACTICO Compliance Suite) to harmonize data, reduce customization and create a single source of truth.

ACTICO implemented a staged rollout—mapping 12 source systems, consolidating six previous providers into one, and bringing the final module live within about 20 months—delivering a centralized transaction‑monitoring hub that screens hundreds of thousands of transactions daily. The ACTICO solution dramatically simplified and standardized compliance procedures, reduced manual effort, was delivered on time and on budget, and produced a scalable, audit‑proof data foundation ready for machine‑learning enhancements.

Hamburg Commercial Bank

Michael Sendker

Head of the Compliance Digitization Project