Case Study: Magna (global automotive supplier) reduces risk and saves support costs with Actian Services and Enterprise Management Service (EMS)

Magna reduces risk and saves support costs with Actian Services and Enterprise Management Service (EMS)

Magna, a global automotive supplier with hundreds of manufacturing and engineering sites, relied on a custom MAGIC application built on Actian Ingres and OpenROAD to manage its production lines for customers such as BMW, Bentley and Land Rover. With limited internal resources to monitor and support MAGIC, Magna needed a reliable third party to reduce operational risk and ensure continuous production.

Actian Services deployed its Enterprise Management Service (EMS) and Enterprise Management Appliance (EMA) onsite, providing remote, 24x7 monitoring and administration of Ingres/OpenROAD (production and disaster-recovery) and the MAGIC application, plus alerts, SLA-driven escalation and long-term trend analysis. The managed service automated support, reduced risk and support costs, and gave Magna reassurance that its production processes remain monitored and operational.

Magna

Shalinder Sian

Head of IT