Case Study: EnvoiMoinsCher.com achieves sub-second pricing queries and boosts customer satisfaction with Actian Vectorwise

EnvoiMoinsCher.com Boosts Customer Satisfaction and Service Delivery with Actian Vectorwise

EnvoiMoinsCher.com, operated by Boxtale, is a French online shipping price comparison and booking service that aggregates offers from more than twenty carriers with widely varying pricing systems. The company needed to deliver fast, accurate comparisons and allow users to place orders in seconds despite growing data volumes and heavy concurrency (about 700,000 searches/month and up to 40 simultaneous queries, with projections of millions of searches).

Boxtale implemented the Actian Vectorwise high-performance analytic database to process and analyze large, complex pricing datasets in real time. Vectorwise reduced query response times to under a second even during traffic spikes, enabling rapid route and cost optimization, smoother order placement, improved user experience and higher customer satisfaction while positioning EnvoiMoinsCher.com as a pioneer in the French market.

EnvoiMoinsCher.com

Jean-Baptiste Renié

President and Founder