Case Study: Pinnergy achieves 80% faster invoice delivery and cuts AR aging by 10 days with Actian Business Xchange

Data Integration and PIDX Standards Improve Orders-to-Cash Cycle

Pinnergy, a regional leader in energy services across Texas and Louisiana, faced a slow, manual invoicing process as its business scaled: invoices created in dispatch had to be rekeyed into customers’ EDI portals, creating duplicated work, errors and a 30–90 day lag that became a bottleneck for orders-to-cash and drove up AR aging and transaction costs.

Pinnergy integrated Actian Business Xchange and Actian DataConnect with its NetSuite ERP to convert invoices to PIDX XML and automate electronic delivery to trading partners. The change standardized formats, sped partner onboarding, eliminated manual entry and disputes, and accelerated invoice delivery by over 80% for 45% of invoices—cutting AR aging by about 10 days while improving reporting, resolution times and customer satisfaction.

Pinnergy