Case Study: Management Company reduces overtime by 75% and cuts housekeeping MPR by 4 minutes with Actabl

Reduced Overtime by 75% and Housekeeping MPR by 4 Minutes

Management Company, which operates a 120-room select-service hotel with a 40-person staff, was seeing rising overtime, steep wage increases (some roles +25%+), and higher distribution costs that eroded gross operating profit and threatened incentive fees. To tackle scheduling inefficiencies and labor overspend they engaged Actabl and its labor management offering (PerfectLabor® with PerfectTime™ smart scheduling and the MyHotelTeam™ portal).

Actabl implemented the PerfectLabor solution to eliminate manual scheduling, pinpoint overages, and give managers a mobile way to control labor. In three months Actabl’s solution cut overtime by 75% (from 80+ to <20 hours/week), reduced HPOR by more than 15% (2.3 → 1.95), trimmed housekeeping MPR by 4 minutes (28 → 24, beating the brand benchmark by 2 minutes), lowered CPOR nearly $2 to $29.73, and reduced laundry MPR by ~30% (8.5 → ~6), materially improving margins and helping the Management Company meet its targets.