Case Study: Mid-Continent Hospitality achieves $350K+ in labor savings and operational alignment with Actabl's ProfitSword & Hotel Effectiveness

Achieving Operational Excellence with Actabl’s ProfitSword and Hotel Effectiveness

Mid-Continent Hospitality, headquartered in Lewisville, Texas, manages 23 hotels across Marriott, Hilton and IHG brands totaling 2,526 keys. The company faced manual, fragmented financial reporting and labor management that produced errors and inconsistent labor standards across properties, so it adopted Actabl’s ProfitSword (2021) and Hotel Effectiveness (2023) to standardize reporting and labor analytics.

Actabl implemented a two-way integration of ProfitSword and Hotel Effectiveness to centralize BI, automate forecasting and reporting, and provide real-time labor tracking so GMs could make data-driven decisions. The deployment delivered measurable impact: $350,000+ saved in labor costs within five months while increasing rooms occupied by 5,000 year‑over‑year, projected annual savings of $600k–$700k, portfolio-wide adoption across all 23 properties (2,526 keys), and improved accountability and operational efficiency.

Mid Continent Hospitality

Phillip Casteel

Chief Financial Officer