Case Study: VentraIP Australia achieves hourly backups, 500% server efficiency boost and 5,500% more self‑service restores with Acronis Cyber Protect Cloud

VentraIP switches to Acronis Cyber Protect Cloud from R1Soft and vastly improves operational efficiency

VentraIP Australia, the largest privately owned web host and domain registrar in Australia serving over 200,000 customers, struggled with backup limitations from R1Soft — averaging only five backups per day, heavy manual administration, no clustering or central management, and long disaster-recovery windows. To meet requirements for hourly backups, centralized management, cPanel support, and bare-metal restore capability, VentraIP switched to Acronis Cyber Protect Cloud from Acronis.

Using Acronis Cyber Protect Cloud, VentraIP consolidated backups under a single console, enabled clustered backup servers and cPanel support, and gained flexible restore options. The results were dramatic: hourly backups were achieved (23/day vs 5/day), unassisted customer restores rose 5,500%, restores dropped to under 60 seconds from 15 minutes, full server recovery fell to under 8 hours from 70+, and server efficiency improved over 500% (from 6 to ~30 customer servers per backup node), delivering significant operational and hardware cost savings for VentraIP.

VentraIP Australia

Bradley Silverman

Senior Technical Operations