Case Study: Liberty Technology halves daily ticket load and secures 1,000+ endpoints with Acronis Cyber Protect Cloud

Liberty Technology switches from Cisco Secure Endpoint (formerly AMP) to Acronis Advanced Security + EDR

Liberty Technology, an Atlanta-area managed service provider, was struggling with Cisco Secure Endpoint’s steep learning curve, siloed tools, inadequate support and unreliable threat remediation that forced engineers to rework tickets and hampered protection across more than 1,000 endpoints. To meet MSP-friendly onboarding, comprehensive protection and RMM integration requirements, Liberty Technology switched to Acronis—deploying Acronis Advanced Security + EDR as part of Acronis Cyber Protect Cloud.

Acronis delivered a single-agent, integrated cybersecurity and backup platform with hands-on onboarding and EDR-driven incident response, enabling rapid, reliable remediation and consolidation of vendors. As a result, Acronis cut Liberty Technology’s daily ticket load by 50%, secured over 1,000 endpoints, eliminated repeat-ticket work, improved time-to-value for clients and strengthened overall business continuity.

Liberty Technology

John Chapman

Systems Engineer