Case Study: Liberty Technology cuts ticket load in half with Acronis EDR

Liberty Technology cuts daily ticket load by 50% with Acronis

Liberty Technology, an MSP based in Atlanta, faced significant challenges with its previous endpoint security solution, Cisco Secure Endpoint. The product was difficult to use, provided unreliable threat remediation that forced engineers to repeatedly rework tickets, and lacked adequate support. Seeking a comprehensive and efficient solution, Liberty Technology switched to the Acronis EDR service within Acronis Cyber Protect Cloud.

The implementation of Acronis provided rapid and reliable remediation, which cut Liberty Technology's daily ticket load by 50% and saved valuable time for its engineers. The solution was easy to deploy and use, and its integration with existing tools allowed the company to consolidate vendors. With Acronis, Liberty Technology now confidently safeguards over 1,000 endpoints for its clients and has fortified their business continuity.

Liberty Technology