Case Study: KT Connections triples clients served per day and cuts IT time by 30% with Acronis Advanced Management

KT Connections protects a combined 6,800 inboxes and Microsoft 365 seats with Acronis Advanced Email Security

KT Connections, a Madrid-based managed services provider supporting over 300 clients and about 1,200 workloads, faced limited visibility and control over client machines, time-consuming on-site patching that consumed roughly 30% of technicians’ workdays, and a fragmented toolset that slowed monitoring and script development. To address these challenges they adopted Acronis’s solution—Acronis Cyber Protect Cloud with Acronis Advanced Management—to consolidate backup, cybersecurity and endpoint management and enable automated, remote operations.

Using Acronis Advanced Management’s automated patch management, ML-based monitoring and Cyber Scripting, KT Connections eliminated most on-site visits and accelerated routine tasks: installations rose from one–two per day to 20 in under an hour, about 70% of IT work is now done remotely, and the team saves roughly 30% of IT time. Acronis’s integrated console also improved alert response, reduced tool sprawl and delivered measurable cost and efficiency gains that expanded daily service capacity and strengthened client security.

KT Connections

Rodd Ahrenstorff

KT Connections