Case Study: Gradwell Communications achieves increased revenue and productivity with Acronis Backup Cloud

Gradwell Communications Improves Backup Services with Acronis Backup Cloud

Gradwell Communications, a UK-based communications and cloud services provider trusted by over 22,000 businesses, faced limitations with an on‑premise backup solution that left both its and its customers’ data vulnerable to a site-wide disaster, lacked scalability to support rapid growth, and made restores complex and time-consuming. To address these challenges, Gradwell selected Acronis Backup Cloud as its off‑site, scalable backup-as-a-service.

Acronis deployed Acronis Backup Cloud (integrated with Odin Service Automation) to provide secure off‑site backups across Windows and Linux servers, VMs, PCs, Office 365 and mobile devices, enabling simple point‑in‑time restores instead of the previous week‑long, chunked recovery process. The Acronis solution delivered continual, scheduled backups that reduced operational disruption, improved support team productivity with fewer support calls, helped forecast storage costs via automated reports, and contributed to enhanced customer service and increased revenue.

Gradwell Communications

Chris Medeiros

Chief Executive Officer