Case Study: Globalquest Solutions achieves 50% reduction in backup management time with Acronis Cyber Protect Cloud

GlobalQuest switches to Acronis Cyber Protect Cloud from Intronis and cuts backup management time by 50%

Globalquest Solutions, a managed service provider in Williamsville, NY, was using Intronis for backups but faced slow support, a resource‑heavy client, and poor integration with ConnectWise after Barracuda’s acquisition. Seeking responsive technical support, rapidly evolving features, and tight ConnectWise integration, Globalquest evaluated and chose Acronis and its Acronis Cyber Protect Cloud offering.

Acronis deployed Acronis Cyber Protect Cloud to provide a single management console, integrated cyber protection and backup, a lighter‑weight agent, and native ConnectWise/RMM integration. The switch delivered ROI in under six months: Globalquest tripled its device count and now protects 66 TB across 608 Windows workstations, 46 Windows servers and 102 VMs, with backups about 15% faster and a 50% reduction in time spent managing backups—freeing roughly half a day of engineer time.

Globalquest Solutions

Mike Morlock

Chief Technology Officer