Case Study: Empowered IT Solutions achieves operational efficiency and expands services portfolio with Acronis Cyber Cloud

Empowered IT Solutions Migrates from Carbonite to Acronis Cyber Cloud

Empowered IT Solutions, a San Diego–based managed security services provider serving the U.S. and Mexico, faced a costly and frustrating backup migration after Carbonite acquired Mozy: forced migration with no communication or support, poor visibility into what was being backed up (leading to over‑backing and over‑charging), frequent alerts, and an unfriendly UI. Seeking ease of use, administrative control, and a channel‑friendly model, the company evaluated and selected Acronis and its Acronis Cyber Cloud offering.

Acronis migrated Empowered IT Solutions in about a month to Acronis Cyber Cloud, giving the MSP a single portal to manage backups across 20 desktops and seven servers (about 1 TB protected). The switch delivered measurable operational efficiency and system reliability—clearer backup visibility, dependable recoveries including bare‑metal restores—and added security features such as Acronis Active Protection for ransomware and HIPAA compliance, enabling Empowered IT to expand its service portfolio and plan further Acronis integrations.

Empowered IT Solutions

Joaquin Hernandez

President and Owner