Case Study: Computer Doctors shifts from break‑fix to managed services and migrates 50% of its installed base from Arcserve with Acronis Cyber Backup Cloud

Computer Doctors migrates 50% of its installed base away from Arcserve onto Acronis in just one year

Computer Doctors, a long-standing IT firm founded in 1985 that now manages roughly 1,300 endpoints, needed to shift from break‑fix work to managed cloud services and replace its legacy Arcserve backups. The company required a cloud‑controlled backup with Autotask PSA integration, Exchange/SQL and full workstation/VM protection, and an easy management interface—after evaluating Datto, StorageCraft and Acronis, they selected Acronis Cyber Backup Cloud.

Acronis implemented Acronis Cyber Backup Cloud, providing a single portal to manage client backups, recover files or entire platforms, support Hosted Exchange and Office 365, and protect against ransomware with Acronis Active Protection. The solution helped Computer Doctors migrate roughly 50% of its installed base off Arcserve in the first year, now managing over 49 TB across 29 servers, 19 VMs and 18 workstations for 40+ clients, while generating new revenue and enabling the company to control pricing.

Computer Doctors

Stephen High

President