Case Study: Cloudtech achieves 50% faster recoveries, customer self-service and stronger ransomware protection with Acronis Cyber Protect Cloud

Cloudtech SAS switches to Cyber Backup Cloud from Arcserve to better support its customers

Cloudtech SAS, a Colombian systems integrator and managed services provider serving 319 SMB customers, was hampered by a backup solution that left customers without self-service, produced slow recoveries, lacked Microsoft 365 mailbox protection, and offered weak ransomware defenses. Seeking a replacement, Cloudtech selected Acronis — specifically Acronis Cyber Protect Cloud — to address these gaps.

Acronis deployed Acronis Cyber Protect Cloud in one week, providing a channel-friendly customer portal, centralized management, Microsoft 365 backup support, and AI-based Acronis Active Protection against ransomware. The solution now protects 100 virtual machines, 6,000 Office 365 seats and 20 TB of data, enabled customer self-management, cut recovery processes/RPO by 50% (delivering server recovery in minutes), and became profitable for Cloudtech in under four months.

Cloudtech

Jhon Salazar

Solutions Director