Case Study: Canadian Cloud Backup achieves 45% higher customer satisfaction and 85% faster backups with Acronis Backup Cloud

Canadian Cloud Backup Grows Revenue 25 Percent with Acronis Backup Cloud

Canadian Cloud Backup, a white‑label cloud backup provider with multiple Canadian data centers, was growing rapidly but limited by backup software that couldn’t protect the wide range of devices and environments its customers required (physical and virtual servers, PC/Mac, iOS/Android, Azure/AWS, Office 365). Seeking multi‑tenant architecture, white‑labeling, Canadian‑based storage and broad platform support, the company turned to Acronis and its Acronis Backup Cloud solution.

Acronis implemented Acronis Backup Cloud — a scalable, multi‑tenant, white‑label hybrid backup that encrypts data in transit and at rest, supports local Canadian and public cloud storage, and is managed from a single web console. The solution enabled Canadian Cloud Backup to cut deployment time up to 75%, grow revenue 25% in the first 12 months, raise customer satisfaction 45%, speed backups by 85%, and reduce storage needs by 50% with advanced compression; customers have been able to recover critical data in hours. Acronis thus helped Canadian Cloud Backup expand its market and improve service reliability.

Canadian Cloud Backup

Chris Medeiros

Chief Executive Officer