Case Study: First Savings Mortgage achieves rapid failover and uninterrupted business continuity with Acronis Disaster Recovery Service

Acronis Enables First Savings Mortgage to Maintain Business Continuity

First Savings Mortgage, a regional mortgage lender, faced a production-halting failure when a faulty patch damaged its four‑server loan origination system used by about 95% of the organization. Standard backups and VM snapshots malfunctioned and a VM clone could not be restored, putting critical loan processing, underwriting, and document workflows at risk. The firm relied on Acronis Disaster Recovery Service with Local Cloud Appliances for hybrid local/cloud protection.

Acronis failed the four affected servers over to its Local Cloud Appliances using an hourly snapshot, restoring access within minutes and with a switchover under 15 minutes; the systems were migrated back to VMware within about two hours while serving live data. The recovery was seamless to users, prevented major business interruption, and convinced First Savings Mortgage to adopt Acronis Disaster Recovery as its primary restoration point—enabling single-file and full-server restores and replacing the legacy disk-to-tape workflow.

First Savings Mortgage

Dave Kausch

Senior Systems Administrator