Case Study: BTO boosts productivity and operational efficiency with Acronis Cyber Protect Cloud

BTO boosts productivity by switching from TeamViewer and AnyDesk to Acronis RMM and EDR / XDR

BTO, a São Paulo-based managed security services provider (MSSP), needed a more efficient way to handle remote support, patching, and endpoint security. Its team was relying on multiple tools such as TeamViewer and AnyDesk, while manual patching required technicians to travel on-site each month, driving up costs and slowing productivity.

BTO implemented Acronis Cyber Protect Cloud with Acronis RMM and EDR/XDR to consolidate remote desktop, monitoring, patch management, backup, and security in one console. With Acronis, BTO fully replaced TeamViewer and AnyDesk, doubled operational efficiency by 100%, sped up incident response, reduced monitoring failures, and cut costs while improving protection and preserving profit margins.

BTO

Gilmar Eles Jr

Chief Commercial Officer