Case Study: Dakar IT reduces service delivery time by 70% with Acronis RMM

Dakar IT reduces service delivery time by 70% and achieves 80% faster response with Acronis RMM

Dakar IT, a Mexico City-based managed service provider, needed a better way to handle manual monitoring and troubleshooting across multiple client systems. The company was looking for cost-effective remote monitoring and management from Acronis, with flexible third-party integrations, proactive protection, and a simpler unified experience than its existing tools.

Acronis implemented Acronis Cyber Protect Cloud, which natively combines RMM, cybersecurity, and data protection in a single platform. With Acronis, Dakar IT reduced service delivery time by 70%, improved response times by up to 80%, and cut operating expenses by 50%, while also gaining stronger endpoint control and better security compliance.

Dakar IT

Barbara Sanchez

Director