Case Study: Indicom GmbH streamlines IT service delivery with Acronis RMM

Indicom eases service expansion and wins back time with native integration in Acronis RMM

Indicom GmbH, a German IT services provider serving small and medium-sized businesses, needed to modernize its cybersecurity and backup stack. The company was struggling with multiple separate tools for backup, antivirus, and patch management, plus limited support from its previous patching system. To address these challenges, Indicom turned to Acronis and its Cyber Protect Cloud MSP platform with Acronis RMM.

With Acronis, Indicom unified backup, antivirus, email security, patch management, and Microsoft 365 protection in a single console. This replaced disparate applications, simplified client onboarding, improved monitoring, and gave staff more time for higher-value tasks. Acronis also provided granular patch control, including the ability to exclude problematic updates, helping Indicom improve service quality without needing additional purchases.

Indicom GmbH

Philipp Modjesch

Indicom GmbH