Case Study: Fleetinfo achieves 200% higher client-to-technician ratio with Acronis RMM

Fleet Informatique increases client to technician ratio by 200% with Acronis RMM

Fleetinfo, a Quebec-based managed service provider, needed a more secure and efficient remote monitoring and management solution. With its previous RMM lacking multifactor authentication and forcing technicians to rely on manual, disconnected processes for patching and other tasks, the company faced higher security risk, more complexity, and limited automation.

To address this, Fleetinfo implemented Acronis Cyber Protect Cloud with Acronis RMM to centralize endpoint management, automate patching, and streamline monitoring and remote support. With Acronis, Fleetinfo reduced patch management time by 90%, expanded RMM services from 15–20% to over 80% of clients, and doubled its patch management client-to-technician ratio without hiring additional staff.

Fleetinfo

Pascal Champagne

Business Development Directo