Acrolinx
31 Case Studies
A Acrolinx Case Study
DAF Trucks, a premier European commercial vehicle manufacturer, faced a challenge in ensuring consistent terminology and a clear tone of voice across the technical documentation created by its many content creators. This lack of clarity in their after-sales information prompted them to seek a platform to address these issues, leading them to the Acrolinx platform.
By implementing Acrolinx, DAF Trucks empowered its Technical Information department to create content with consistent terminology and an optimized style. The solution reduced ambiguity in their documentation, making the work of dealers and technicians more efficient. This resulted in lower translation costs, reduced legal risks, and ultimately contributed to higher customer satisfaction.