Case Study: Provincial Health Services Authority accelerates patient self-management for Long COVID with Acro Media

Provincial Health Services Authority launches My Guide: Long COVID in under six months with Acro Media

The Provincial Health Services Authority (PHSA) required a rapid solution to address the emerging healthcare challenge of Long COVID, which was placing a considerable strain on British Columbia's system. To provide patients with a self-guided tool for managing persistent symptoms and to prevent overwhelming practitioners, PHSA partnered with vendor Acro Media. The challenge was to build a comprehensive, feature-rich digital asset and launch it to the public as quickly as possible.

Using its decoupled accelerator Gesso, Acro Media implemented an online clinical intervention tool called My Guide: Long COVID. This solution provided a customizable user journey with curated resources and was built to meet strict accessibility standards. The use of Acro Media's accelerator and Agile processes enabled an accelerated development path, resulting in the launch of a minimum viable product (MVP) in just 110 days. This significantly increased speed-to-market for PHSA, getting critical digital support to an estimated 500,000 potential patients faster.

Provincial Health Services Authority (phsa)