Case Study: Splashtop boosts sales conversations by 35% with Acquire

Splashtop - Customer Case Study

Splashtop, a computer software company providing remote desktop access, sought a better solution to qualify leads and increase sales conversations through their website chat. Their previous tool, Zendesk Chat, had a dated interface and limited bot capabilities. To address this challenge, they implemented the Acquire Live Chat and chatbot service.

By using Acquire's customizable chatbots and triggers, Splashtop could proactively engage visitors on high-intent pages and collect lead information even after hours. The solution integrated with Salesforce to streamline follow-up. This resulted in a 35% increase in sales conversations and higher conversion rates, providing Splashtop with better-qualified leads and a platform to support future growth.

Splashtop

Italo Nava

Sales Manager