Case Study: LaGuardia Airport enhances traveler navigation with Acquire Digital’s Wayfinder SmartHub

LaGuardia Airport - Customer Case Study

LaGuardia Airport sought to modernize its passenger experience as part of a large-scale redevelopment, with a specific need for a digital wayfinding kiosk solution. The challenge was to help travelers navigate the new and complex airport environment with ease, reducing frustrations like difficulty finding gates and long queues. They partnered with Acquire Digital to address this need.

Acquire Digital implemented a custom Wayfinder SmartHub solution featuring a fully interactive 3D map. This allowed users to send directions directly to their mobile devices and integrated real-time flight and passenger information. The solution from Acquire Digital successfully reduced queues and waiting times, increased operational efficiency, and enhanced the overall visitor experience through improved navigation and engagement.

LaGuardia Airport