Case Study: TransLink achieves faster innovation and real-time passenger updates with Acquia

TransLink Gains Agility to Keep Passengers Informed

TransLink, the Queensland government passenger-transport agency behind translink.com.au (about 130,000 visits per day), needed a better way to deliver up‑to‑the‑minute travel information. Its website had been built piecemeal in HTML/PHP with no consistent framework, making content updates slow and development cumbersome for a lean team of content contributors, while still needing to meet strict security, governance, and performance requirements.

TransLink migrated to Drupal and deployed on Acquia Cloud with Acquia Professional Services, enabling faster content publishing, version control, and smoother integrations (including the .NET Journey Planner). The change improved agility and resiliency, shortened time to implement fixes and enhancements, earned positive feedback from publishers, and provided a stable, SLA-backed platform for future personalization and mobile improvements.

TransLink

Natalie Gorring

Manager, Online Products & Services, TransLink