Case Study: MTA New York City Transit achieves 100% uptime during Superstorm Sandy and scalable emergency communications with Acquia Cloud

MTA Successfully Moves Its Emergency/ Weather Website to the Cloud

The Metropolitan Transportation Authority (MTA) needed to modernize mta.info and its emergency/weather site to handle richer content and a three-fold traffic surge during severe weather. An outdated, manual publishing process forced the agency to strip down communications during emergencies, limiting critical service information and putting public safety at risk.

The MTA rebuilt its emergency/weather system on Drupal and migrated to Acquia Cloud, creating a resilient, scalable application with Acquia support. The cloud solution untethered alert.mta.info from internal dependencies, handled ~30,000 concurrent visitors, delivered 100% uptime during Superstorm Sandy with fast page loads (average 2 seconds), enabled real-time alerts and maps, kept over 5.1 million customers informed, and provided a cost-effective alternative to on-premises systems.

MTA New York City Transit

Daniel Queally

Deputy Chief Information Officer