Case Study: Best Friends Animal Society achieves streamlined Dropbox-to-DAM uploads and time savings with Acquia DAM

Using Widen's API to Upload Files From Dropbox

Best Friends Animal Society, a national animal-welfare organization, relies on the Widen Collective DAM to store and distribute thousands of pet photos from staff, freelancers, and volunteers. Managing credentials, permissions, and constant one-off uploads fell to Photography Manager Sarah Kichas, creating a time-consuming bottleneck in their workflow.

Using the Widen API to link Dropbox file request folders to Collective upload profiles, Best Friends now ingests assets either automatically (for bulk/simple uploads) or manually (for QA and metadata control). The integration cut upload friction, saved time and bandwidth, preserved seat licenses, and improved security—delivering a simpler, more scalable process that Sarah says “saves my life.”

Best Friends Animal Society

Sarah Kichas

Photography Manager and DAM Administration