Case Study: EBSCO achieves 3x faster asset uploads and streamlined marketing workflows with Acquia DAM

EBSCO - Customer Case Study

EBSCO, a leading provider of digital research content for libraries, hospitals and corporations, faced a growing problem as its marketing team tripled: digital assets were scattered across SharePoint, network drives, email and cloud storage with no standardized metadata or versioning. This fragmentation caused outdated branding, duplicated work, wasted time finding assets, and an inefficient workflow that couldn’t reliably serve marketing sites, sales portals and other interfaces from a single source.

EBSCO selected Acquia DAM and connected it to Drupal 8 and Acquia Cloud Site Factory, adding SSO and a brand-portal front end so teams could self-register and access assets on mobile. The centralized DAM made uploading and tagging 3x faster, enabled content authors to add 10–20 assets per week, attracted 500+ self-registered users, cut down support tickets, allowed single-source updates across sites, and improved cross-team collaboration and international scaling.

EBSCO